Delivery Policy

Effective Date: February 19, 2025

At TRYTOPIXX, we are committed to providing you with fast, reliable, and convenient delivery for your orders. This Delivery Policy outlines the details regarding our shipping process, delivery times, and other important shipping-related information.

1. Order Processing Time

Once you place your order, it will be processed within 1-2 business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with a tracking number once your order has shipped.

2. Shipping Methods

We offer various shipping options to suit your needs. During checkout, you can choose the shipping method that works best for you:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • International Shipping: Delivery times for international orders vary based on your location and the selected shipping method. Please note that customs processing may affect delivery times.

3. Shipping Costs

Shipping costs will be calculated at checkout based on the size, weight, and destination of your order. We offer competitive rates, and you will be able to see the total shipping cost before completing your purchase.

  • Free Shipping: From time to time, we offer free shipping promotions on certain order amounts. Be sure to check for any available offers during checkout.
  • International Orders: Additional customs duties, taxes, and fees may apply to international shipments. These charges are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track the status of your package through the carrier’s website. Please allow up to 24 hours for tracking information to update in the carrier’s system after shipment.

5. Shipping Restrictions

While we strive to ship to most locations, some regions or countries may be excluded due to carrier limitations or legal restrictions. If we are unable to fulfill your order, we will notify you and cancel the order.

6. Delivery Address

Please ensure that the shipping address provided during checkout is correct and complete. TRYTOPIXX is not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you need to update your address after placing your order, please contact us immediately at contact@trytopixx.xyz, and we will do our best to accommodate your request.

7. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately at contact@trytopixx.xyz. We will work with the carrier to resolve the issue and offer a replacement or refund as needed. For damaged items, please provide photos of the damage along with your order number to expedite the process.

8. International Orders

For international orders, please note that customs duties, taxes, and other fees may apply upon arrival. These charges are not included in the checkout price and are the customer’s responsibility. Please check with your local customs office for more details before placing your order.

9. Changes to This Delivery Policy

We may update or modify this Delivery Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately. Please review this page periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding your delivery or our shipping process, please contact us at:

TRYTOPIXX

Thank you for choosing TRYTOPIXX! We are committed to ensuring that your order arrives quickly and safely, and we are here to help with any shipping-related questions you may have.